Terms and Conditions

 

WHAT WE PROVIDE TO YOU

We are from beginning to the end services provider for all our products except some water sports and not include snorkeling and local fishing experiences. Others services that you will find the third party is some Safaris. We are partner with the best Safari provider, and working together on providing you with the best travel Products on terms and conditions agreed between us.

By acquiring services from us, you agree that you have read and understood these terms and conditions relating to our Products.

 

WHAT THE THIRD PARTY SERVICE PROVIDER PROVIDES TO YOU

Once you have acquired Booking & Services from us, the Third Party Service Provider will provide you a product terms and conditions on the spot, which will be such as filling health and security agreement form, or represent a past experience card/certificate/proof. A Third Party Service Provider may include rules and restrictions about the use and availability of products and services, refund and cancellation policies and the limitation or exclusion of liability for personal injury, death, delay or loss.

 

BOOKING AND PAYMENT TERMS

All internet bookings must be paid in full at the time of booking. Products are not guaranteed until payment has been made in full and documents have been processed.

It is your responsibility to contact us prior to departure to ensure there is no change to the scheduled departure time. All pricing on this Website is inclusive of Vendor Added Tax (VAT), or other such value added taxes where applicable. Payment of Products will be processed directly by our service provider.

 

We accept the following payment methods:

Visa, MasterCard and American Express (an additional 3.5% applies to amounts paid by credit cards)

 

CANCELLATION POLICIES

Booked 31 – 15 Days prior to Experience date 25% Cancellation fees

Booked 14 – 8 Days prior to Experience date 50% Cancellation fees

Booked 7 – 2 Days prior to Experience date 75% Cancellation fees

Booked 48hrs and less prior to Experience date 100% Cancellation fees